Support
Email us: [email protected]
We usually answer within 2 business days. If it's about a slip, tell us your username and the game, and add a screenshot if you can. Please never send passwords or sportsbook login details.
Common questions
What is Fanapult?
Fanapult lets you follow bets you've already placed somewhere else. Add a slip from any sportsbook or pick'em app, watch every leg move with the game, get alerts when it matters, and sweat it with your crew. Fanapult isn't a sportsbook: it never takes bets, holds money or connects to sportsbook accounts.
How do I add a slip?
Tap the + button. You can screenshot a slip and let Fanapult read it, paste one, or build it by hand. Check the picks before you save. Crop out anything you don't need, like balances or account numbers.
Which sports work?
NFL, college football, NBA, WNBA, men's and women's college basketball, MLB and NHL. Game lines (moneyline, spread, total) and the most common player stats are followed live and graded. Picks Fanapult can't follow are saved and marked "Not tracked".
Fanapult's grade doesn't match my sportsbook. Who's right?
Your sportsbook, always, for your money. Fanapult grades from each game's box score, and stats are sometimes corrected after a game. If a grade looks wrong, open the slip and tap "Something looks wrong?" to recheck it, or email us with the game and the pick.
A pick says Fanapult couldn't find the game.
That usually means the team, player or date didn't match a game we know about. Open the pick to fix it, or rebuild it by hand. If it still won't match, email us.
Who can see my slips?
Each slip is either Just me or My crew. Just me slips are only for you. My crew slips can be seen by the people in your crew. You can switch any slip from its "…" menu. Your record counts every pick you saved before its game started, but it only shows numbers, never the picks.
How do crews work?
Crews are two-way: someone asks, the other person says yes. You can remove anyone from your crew, or block them, at any time.
I'm not getting alerts.
Check that notifications are on for Fanapult in your iPhone's Settings → Notifications, and in Fanapult under Settings and privacy → Notifications. Alerts are sent once per real moment (like game on, close, hit or 1 leg left), not on every play.
How do I block or report someone?
Open their profile and tap the "…" menu to block them. To report someone or something they posted, use Report in the app or email [email protected] with their username and what happened. We review reports within 24 hours.
How do I delete my account?
In the app: Profile → Settings and privacy → Account → Delete account. It's permanent and happens right away. More about deleting your account.
Does Fanapult cost anything?
No. Fanapult is free.
Need help with betting?
If betting stops being fun for you or someone you know, free and confidential help is available 24/7. See our responsible play page.